Skip to main content
Submit a request
Silks Help Center
Profile & Account
Getting Started: Your Silks Account
Purchasing Silks Assets
Claiming Rewards: Identity Verification
The Game of Silks
What benefits do I get from owning a Silks Genesis Avatar?
Portal V1 Update: Sky Falls Land: Gameplay & Redemption
I have my avatar, horse, and land. Now what?
Tracking Your Racehorse
Getting Started: Tracking Your Horses
How do I deliver my racehorse?
I bought my Avatar or Horse, how do I see it?
What are the differences between Silks Thoroughbred Collections?
Your Silks Wallet
Getting Started: Funding your Silks Wallet from the Portal
Getting Started: Transferring Assets to your Silks Wallet
How do I connect a hardware wallet to the Silks Portal?
How to I transfer my Silks assets from Venly to MetaMask?
What are Silks Rewards based on? What type of rewards do I receive?
Recipient Wallet: Where do I receive my rewards?
What is blockchain technology? How does it work?
What are gas fees? Why do I have to pay them, and why do they fluctuate so much?
What is a cold storage wallet?
Race of the Week: November 16
Race of the Week: November 9
Community AMA Recap - August 13
Race of the Week: Thursday, October 26
Still Have Questions?
Our customer care team is here for you!